Customs Clearance
Customs clearance is the stage where most delayed shipments stop, usually because of a missing document or a description of goods that does not match the actual contents — not distance or the mode of transport.
What do we do?
- An advance review of the documents and the description of goods before the shipment leaves.
- Matching the description to the destination country’s requirements and regulations.
- Submitting the customs declaration and following up inspection if requested.
- Setting out the expected charges before shipping, not after.
- Following up release through to final delivery.
What do we need from you?
- An exact contents list, not a general description.
- The consignee’s full details, matching their identity document.
- Disclosure of any item that needs a permit.
- A true value for the goods in commercial shipments.
Causes of delay we see often
- “Household items” with no detail in the contents list.
- A restricted item inside a personal shipment, undeclared.
- A consignee name different from the name on the identity document.
- A commercial document that is missing or expired.
Who pays the charges?
Customs charges are paid in the destination country, and vary with the type and value of the goods and that country’s rules. We set out what to expect in the quote, so you are not surprised.
In short
Paperwork before the truck. Half an hour reviewing the documents saves weeks of waiting at the port.
That is the guide — now let us price your shipment
Choose what applies to you and receive a reply with the price, the method and the time.